Letterdrop

Provide website support and search functionality for customers.

OVERVIEW

ChatGPT is an AI tool that can be integrated into a website, allowing visitors to ask questions and receive helpful answers based on the information provided in guides, blogs, and resource pages. Powered by Letterdrop, ChatGPT utilizes Semantic Search technology to understand user inquiries and provide accurate and prompt responses. One of the main advantages of ChatGPT is its ability to enhance user engagement by offering a more intelligent search experience. It can supplement traditional keyword-based search widgets by enabling users to ask questions naturally using everyday language. Additionally, ChatGPT can assist marketing and support teams in efficiently addressing customer inquiries by quickly directing them to relevant content. While a free limited service is available with up to 20 queries per hour, a paid account offers additional benefits such as continuous indexing of new content, ensuring the chatbot remains up-to-date with the latest information. Moreover, users can conveniently access Letterdrop's Slack integration, allowing team members to inquire about content in real-time directly from Slack.

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