Knowstory
Automate customer support on websites using chatbots.
OVERVIEW
Knowstory is an AI-driven tool that transforms the content of your website into an interactive chatbot using ChatGPT. Its purpose is to replace the traditional search method based on keywords with a conversational AI that provides relevant results based on the user's queries. This ultimately enhances the user's experience and engagement on the website. By handling common queries, Knowstory reduces the workload on your support team, allowing them to focus on more complex tasks and streamlining operations.
To utilize Knowstory, you need to link your website and upload all relevant documentation. This will enable the creation of a chatbot that is trained to answer any question about your website and documentation. Knowstory offers an embeddable search bar that can be easily integrated into any website using its API or utilized on its web platform. The pricing plans are flexible and tailored to meet your specific requirements, including a free plan, starter, pro, and enterprise plans.
Knowstory ensures the security of your documents by storing them on secure servers and supports various document formats. Users can ask questions on the website through public stories, and Knowstory charges per question. If you encounter any difficulties or require assistance, you can contact the founders via email or Twitter and access Knowstory's documentation on how to create your chatbot from scratch. In summary, Knowstory provides a user-friendly and efficient AI tool that simplifies the process of creating a chatbot for your website, resulting in an improved user experience and engagement.
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