Help Center
Chat and search are used for automated customer support.
OVERVIEW
Help.center is a solution that enables companies to quickly respond to customer inquiries by using chatGPT, an AI-powered search and chat system. With Help.center, companies can build a website with AI search capabilities and an AI chat widget that can be implemented on their site. The AI system, powered by OpenAI ChatGPT, continuously learns from new articles added to the help center, resulting in more accurate and efficient responses to customer queries. Help.center also offers multilingual support, ensuring consistent assistance across different languages. Moreover, the platform provides a user-friendly article editor, simplifying the creation and editing of support content. Companies can even import articles from other knowledge bases like Intercom and Zendesk. Currently, Help.center is completely free to use without the need for a credit card during sign up. However, they plan to introduce a small fee after the beta period. By utilizing Help.center, companies can decrease their support ticket volumes, offer round-the-clock support, and empower customers to resolve issues instantly on their own.
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