Growparabolic
Enhances ticket resolution by utilizing intelligent support.
OVERVIEW
Parabolic is an AI-powered assistant for customer support that aims to speed up the resolution of tickets. It is specifically designed to be integrated into existing ticketing software like Intercom, Zendesk, and Helpscout. The assistant is trained using a user's support data and has the ability to understand the user's intention and generate automated responses that are both general and tailored to the customer. It can handle multiple exchanges, suggest additional products or services based on customer needs, categorize incoming questions automatically, and keep a record of all responses sent. Parabolic is even capable of answering rarely asked questions by finding a relevant match in previous conversations or its knowledge base. Parabolic Intel Corp. provides a privacy policy, terms of service, and pricing information for its AI assistant.
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