Galeby

Galeby is an intelligent AI tool that aims to enhance the efficiency of customer support by providing faster responses to repetitive queries using pre-designed templates. It is compatible with various apps like Freshdesk and Crisp and offers direct support when necessary. The main objective of Galeby is to personalize customer support by allowing users to create templates for frequently asked questions and then selecting the most suitable response from the tool's suggestions. To utilize Galeby, users simply need to access their preferred support app, use a shortcut to choose the best response provided by Galeby, and send it. The tool generates unique replies and enables users to incorporate real-time data from their app to personalize messages. Galeby is particularly beneficial for indie makers who desire to maintain a close relationship with their customers but are overwhelmed by repetitive messages. It is suitable for those seeking personalized support, frequently responding to the same questions, and dealing with customers who do not refer to the FAQ section. However, it may not be suitable for those looking to fully automate customer support, have a small customer base, do not mind spending time on repetitive queries, or receive less than three customer messages per day. During the beta version, Galeby is priced at $14.98 per month, and there may be a price increase after the addition of new features. However, beta testers will receive lifetime discounts, and users can request a refund if they do not find the tool useful.