Fini

Interactive chat support is used to retain engaged customers.

OVERVIEW

Fini is an advanced AI chatbot tool that assists businesses in engaging and retaining more users. Its main purpose is to offer customers interactive chat support 24/7, utilizing the company's own knowledge base. Companies can easily deploy Fini's AI agent without the need for coding or integration, simply by providing a link to their knowledge base. The AI chatbot is designed to provide customers with a human-like experience, allowing them to customize the tone and character of their AI agent. In cases where the AI agent doesn't have the answer, it seamlessly routes the conversation to a human representative. Furthermore, Fini supports multi-channel approaches, enabling companies to deploy the AI agent on various platforms such as Intercom, Slack, and Discord. Fini also utilizes AI to assist Growth teams in identifying reasons for customer churn and delivering personalized experiences to retain existing customers. It has gained the trust of data-driven tech companies worldwide, with reported improvements in user retention of up to 24%, revenue per user uplift of up to 15%, and activation uplift of up to 30%. With a quick integration time of just 7 days, Fini is the ideal tool for companies looking to maximize customer retention and ROI.

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