Desku

A solution for business support and chat services.

OVERVIEW

Desku is a powerful software designed to enhance customer support and retention. It integrates live chat, email, and social media platforms into one centralized platform, making communication seamless and efficient. This helps to build customer loyalty by providing a unified support system. Desku offers a variety of features and solutions tailored to different industries, including retail, education, and NGOs. It includes shared email inboxes, social media inboxes, live chat software, and an AI-powered customer knowledge base. It also supports popular e-commerce platforms like WooCommerce, Ecwid, and Shopify. For pricing details, it is recommended to visit the Desku website. One of Desku's standout features is its AI-powered assistant, which allows businesses to automate customer support and provide real-time assistance. The tool also prioritizes simplicity and aims to revolutionize customer communication with its intuitive platform. In addition to helpdesk software with ticket management and automation features, Desku also offers live chat software with instant support and customization options. Users can even create their own chatbots using a drag-and-drop interface. Desku also has upcoming features in marketing and automation, such as forms and landing pages, marketing automation, email sequences, and an email template builder. To learn more about Desku and its features, potential users can visit the Desku website for guides, blogs, and resources.

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