Boost AI

A platform for customer service chatbots that operate independently.

OVERVIEW

Boost.ai is a comprehensive conversational AI platform that aims to improve customer self-service rates and enhance customer satisfaction for enterprises. It offers a range of conversational AI solutions, including chat automation, voice call automation, and large language models for accurate intent matching. Boost.ai also provides industry-specific solutions for internal support, financial services, insurance, telecom, and public sector enterprises. The platform's hybrid NLU technology enables flexible and cost-effective intent matching, making virtual agent development more efficient. Additionally, Boost.ai offers integrations with various enterprise technologies, making it easy to build and connect with existing systems. Customers can access a wealth of resources, such as case studies, webinars, guides, and a blog, to learn more about the platform's capabilities. Notably, Boost.ai has successfully collaborated with renowned enterprises like DNB, Telenor, and Tryg, achieving impressive results such as resolving 97% of internal chat queries for Tryg and automating 51% of DNB's online chat traffic in just six months. The platform values customer privacy and can be reached through social media platforms like LinkedIn, Facebook, Twitter, and Instagram. Furthermore, Boost.ai has been recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

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